Shipping Policy

Order before 3pm (Mon - Fri) for UK deliveries and we'll ship it out the same day so you get it as quickly as possible!

FREE UK STANDARD DELIVERY 

When you spend £25 or more.

Delivery in 2-5 working days

 

Tracked Royal Mail 48 Delivery £3.99

Delivery in 2-3 working days 

 

Tracked Royal Mail 24 Delivery £4.99

Delivery in 1-2 working days

 

DPD/DHL Next Working Day £7.49

Delivery next working day

 

DHL Saturday Delivery £14.99

Order Friday before 3pm for delivery on Saturday

 

Packaging

Our orders are always sent in plain, discreet packaging and our returns address does not show what is in the package.

 

All items are shipped from our office in Norwich, UK

 

UKMEDI
3 Lansdowne Road
Union Park
Norwich
NR6 6NF 

Non UK Shipping 

Shipping costs are calculated at checkout.

 

Tracking

Where you have selected Tracked delivery of your order you can check the delivery status online from the email sent at dispatch or your customer account. If you can't find it or need some help just phone or email us and we would be pleased to help.

Items without end to end tracking do still have a tracking number, this is activated once your order is delivered and provides a proof of postage with GPS location of delivery.

My order hasn't arrived

Where you have selected Tracked delivery of your order you can check the delivery status online from the email sent at dispatch or your customer account. 

If there's a problem with the tracking or your order hasn't been received within the timeframe selected when you ordered please phone or email us so we can investigate your delivery.